![]() For cut-off, please refer to our cargo cut-off information.Any Shipper of Record-signed VGM will override any VGM derived.This helps to avoid any unexpected weighing charges being levied against the cargo at the Canadian Port of Loading, which will be billed to the Shipper of Record. MSC prefers to receive a Verified Gross Mass (VGM) before cargo is delivered.Guidelines for submitting your VGM instructions Digital signature of the authorized signatory in all CAPITAL LETTERS.You must include the following on all VGM instructions: What do I need to include in my VGM instructions? Download our VGM policy and terminal guidelines for more information. In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in the Canada are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments. For safety reasons, vessel operators can only load a container if its weight has been verified. Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. However, the shipment will be released only after funds clear. If the payment cannot be done by credit card, payment by ACH, Wire Transfer or via Pa圜argo.For immediate release, payment must be submitted by credit card.The following options are available for release of shipment: Please note that the MSC Canada finance department will no longer accept cheque copies or written guarantees to release shipments from Detention and Demurrage hold. Both you and our Freight Cashier team will receive the payment confirmation.ĭetention and demurrage: updated payment policy Our user guide and template are available for download to guide you through the process. To pay by credit card, wire transfer or Pa圜argo please visit our ePay platform and enter the requested information. Paying detention and demurrage charges through E-Pay In which case, storage will be invoiced by, and payable to MSC. ![]() Storages charges are invoiced and handled directly with the terminal, depot, or container/rail yard, unless MSC Canada is responsible for the door delivery of the shipment. Storage charges occur when the container is kept on-site for longer than the free time allotted by the terminal, depot, container yard or rail yard. To initiate a dispute, please contact Please include the container number in question, bill of lading and invoice number, with a brief description as to the reason for dispute. This charge is also applicable while the container is under Canadian customs hold or if the container needs to be reworked for safety reasons. ![]() To initiate a dispute, please contact Please include the container number in question, bill of lading and invoice number, with a brief description as to the reason for dispute.ĭemurrage is the charge applicable, after the free time expires, for the use of the carrier’s container inside the marine terminal, rail ramp or container yard. ![]() This charge is also applicable while the container is under Canadian customs inspection or if the container is stopped for safety reasons and must undergo reworking or transloading or other container reworking. Detention is the charge applicable, after the free time expires, for the use of the carrier’s container (full or empty) outside the marine terminal, rail ramp or container yard. ![]()
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